The Sales Executive Account Manager will have the primary responsibility of comprehending client needs, recognizing opportunities for upselling and cross-selling, and guaranteeing a superior level of customer satisfaction. The ideal candidate will possess a robust sales background, exceptional communication skills, and a drive to surpass sales targets.
Responsibilities
Client Relationship Management:
Cultivate and maintain robust relationships with our valued clients, acting as the primary point of contact for all sales-related inquiries.
Sales Growth:
Identify and capitalize on opportunities to enhance sales revenue by suggesting additional products or services to our existing clients.
Account Planning:
Formulate strategic account plans to optimize sales opportunities and meet sales targets effectively
Sales Reporting:
Monitor and evaluate sales performance metrics such as sales pipeline, revenue forecasts, and client engagement activities
Customer Satisfaction:
Ensure exceptional customer satisfaction by promptly addressing client inquiries, resolving issues, and delivering top-notch customer service
Market Insights:
Keep abreast of industry trends, market developments, and competitor activities to pinpoint avenues for growth and innovation.
Collaboration:
Work closely with internal teams, including marketing, product development, and customer support, to align sales strategies with company objectives and goals.
Qualifications:
– Bachelor’s degree in Business Administration, Marketing, or a related field. MBA is preferred.
– Minimum of 3 years of experience in sales or account management roles, with a preference for experience in the legal industry.
– Demonstrated success in achieving sales targets and driving revenue growth.
– Strong negotiation and communication skills, with the ability to establish rapport and influence decision-makers.
– Excellent organizational and time-management abilities, capable of prioritizing and managing multiple tasks simultaneously.
– Customer-centric mindset, dedicated to providing exceptional service and cultivating lasting client relationships.
– Proficiency in CRM software and the Microsoft Office suite.
This position requires a candidate with a solid educational background and a proven track record in sales or account management, particularly within the legal industry. The ideal candidate will possess strong communication and negotiation skills, along with exceptional organizational abilities. A customer-focused approach and proficiency in CRM software and Microsoft Office are essential for success in this role.